What services does the hospital offer?
Twelve departments in one building: pregnancy and women's health, general surgery, advanced laparoscopic surgery, kidney and urine problems, child health, bone and joint care, general medicine, scans and imaging, cancer care, ear, nose and throat, blood vessel surgery, and gastroenterology.
How do I book an appointment?
Call the front desk on +91 99988 86128, send a WhatsApp message, or fill the short form on the booking page and we will call you back. You can also walk in during outpatient hours.
What are the hospital timings?
Doctors consult from 9am to 9pm, Monday to Saturday. Outpatient consultations are closed on Sunday. Emergency and inpatient care are open 24 hours, every day, Sunday included.
Do you accept insurance?
All types of insurance accepted. Bring your policy card on the first visit and the insurance desk will check what is covered before you are admitted. Terms and conditions applied.
Are tests and scans done in the same building?
Yes. Blood tests and ultrasound scans are both done inside the hospital, and most reports are given the same day.
Do you accept walk-in patients?
Walk-ins are welcome for general consultations, though booking an appointment in advance helps reduce your waiting time, especially for specialist consultations.
What should I bring to my first appointment?
Please bring a valid photo ID, any previous medical records or prescriptions relevant to your visit, and a list of medications you're currently taking, if any.
What safety measures are in place at the hospital?
Our hospital follows standard hygiene and infection-control protocols across all departments, including our ICU and OT, to keep patients and staff safe.
How long is the average wait time for an appointment?
Wait times vary by department and time of day. Booking ahead by phone or WhatsApp is the best way to minimize your wait.
Is parking available at the hospital?
Yes, parking is available for patients and visitors at our BHEL, Ashok Nagar Colony location in RC Puram, Hyderabad.
Can I request a specific doctor for my consultation?
Yes, let us know your preferred doctor when booking by phone or WhatsApp, and we'll do our best to schedule your visit with them.
Do you offer emergency services?
Yes, our emergency department is available 24/7. In a medical emergency, please call our helpline immediately or come directly to the hospital.
Can I get a second opinion from your doctors?
Yes, we welcome patients seeking a second opinion. Please bring any existing reports or diagnoses from your previous consultation.
How do I reschedule or cancel an appointment?
Please call our helpline or message us on WhatsApp as early as possible, and we'll help you find a new time that works.
How can I contact the hospital in a hurry?
Call our 24/7 appointment helpline or message us on WhatsApp for the fastest response.
Not sure which doctor you need?
Call the front desk. Tell them your problem in your own words and they will tell you which doctor to see, and when to come.