Frequently Asked QuestionsGet Every Single Answer There If You Want
We offer care across Obstetrics & Gynecology, Cosmetic Gynecology, General Surgery, Minimal Invasive Surgery, Urology, Pediatrics, Orthopedics, General Medicine, Medical Oncology & Hematology, and Radiology, among other departments. Please see our Services page for the full list.
You can call our helpline directly, message us on WhatsApp, or use the appointment request option on our Contact page. Our team will confirm your preferred doctor, date, and time.
[SAMPLE — pending confirmation] Our OPD typically operates during standard daytime hours, with 24/7 emergency care available. Please call our helpline to confirm current OPD timings for your department.
Walk-ins are welcome for general consultations, though booking an appointment in advance helps reduce your waiting time, especially for specialist consultations.
Please bring a valid photo ID, any previous medical records or prescriptions relevant to your visit, and a list of medications you're currently taking, if any.
[SAMPLE — pending confirmation] We work with select insurance providers and government health schemes. Please contact our billing desk before your visit to confirm whether your specific plan is accepted.
Our hospital follows standard hygiene and infection-control protocols across all departments, including our ICU and OT, to keep patients and staff safe.
Wait times vary by department and time of day. Booking ahead by phone or WhatsApp is the best way to minimize your wait.
[SAMPLE — pending confirmation] Please check with our lab/reception desk about how reports are shared — in person, via WhatsApp, or through a patient portal, depending on what's currently available.
Yes, parking is available for patients and visitors at our BHEL, Ashok Nagar Colony location in RC Puram, Hyderabad.
Yes — let us know your preferred doctor when booking by phone or WhatsApp, and we'll do our best to schedule your visit with them.
Yes, our emergency department is available 24/7. In a medical emergency, please call our helpline immediately or come directly to the hospital.
[SAMPLE — pending confirmation] Please contact the hospital directly for current visiting hour guidelines, as these may vary by ward and patient condition.
Yes, we welcome patients seeking a second opinion. Please bring any existing reports or diagnoses from your previous consultation.
Please call our helpline or message us on WhatsApp as early as possible, and we'll help you find a new time that works.
[SAMPLE — pending confirmation] Please let our reception team know your preferred language when booking, and we'll try to match you with a doctor comfortable communicating in it.
No referral is required — you can book directly with any of our specialists based on your needs.
Call our 24/7 appointment helpline or message us on WhatsApp for the fastest response.